SHIPPING & RETURNS

Shipping and Handling:
  • F.O.B. California.
  • We will only ship to the fifty United States. 
  • No shipping to PO boxes.
  • UPS or motor freight will be used, depending on weight and destination.
  • All shipments are subject to dimensional weight charges.

Master Carton:

  • A $5.00 charge per box is added to the invoice for special protective packing to assure safe delivery.

Freight Quotes:

  • Estimates for freight may vary as much as 25%.

Drop Shipments:

  • $10.00 handling charge for each destination after the first destination, plus shipping charges

Claims:

  • Trophyman will process all claims on your behalf
  • Claims must be made within 5 days of receipt of merchandise

Returns:

We will accept damaged or incorrect orders for repair or replacement with prior authorization. Where a specific return period is indicated, no returns will be accepted beyond that period.  Customer is responsible for using a shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring their return shipment.  Shipping charges are not refundable.