SHIPPING & RETURNS
- F.O.B. California.
- We will only ship to the fifty United States.
- No shipping to PO boxes.
- UPS or motor freight will be used, depending on weight and destination.
- All shipments are subject to dimensional weight charges.
- A $5.00 charge per box is added to the invoice for special protective packing to assure safe delivery.
- Estimates for freight may vary as much as 25%.
- $10.00 handling charge for each destination after the first destination, plus shipping charges
- Trophyman will process all claims on your behalf
- Claims must be made within 5 days of receipt of merchandise
We will accept damaged or incorrect orders for repair or replacement with prior authorization. Where a specific return period is indicated, no returns will be accepted beyond that period. Customer is responsible for using a shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring their return shipment. Shipping charges are not refundable.