Shipping and Returns

Shipping and Handling

• F.O.B. California.
• We ship only to the fifty United States.
• No shipping to PO boxes.
• UPS or motor freight is used, depending on weight and destination.
• All shipments are subject to dimensional weight charges.

Master Carton

• A $5.00 charge per box is added to the invoice for special protective packing to ensure safe delivery.

Freight Quotes

• Freight estimates may vary as much as 25%.

Drop Shipments

• $10.00 handling charge for each destination after the first destination, plus shipping charges.

Claims

• Trophyman will process all claims on your behalf.
• Claims must be made within 5 days of receipt of merchandise.

Returns

We will accept damaged or incorrect orders for repair or replacement with prior authorization. Where a specific return period is indicated, no returns will be accepted beyond that period. The customer is responsible for using a shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring their return shipment. Shipping charges are not refundable.

Questions about an order? Call 800-370-3564 or email trophyman@trophyman.com.